Talk to the agent, give it phone numbers, and watch what every call costs — live.
Speak to the agent from your microphone, or dial one of your assigned numbers and hear exactly what a real caller would.
These overlap — it starts working out the answer before you have finished — so they add up to less than the total.
Is that fast enough?
A pause longer than about a second and a half sounds like hesitation. Under that, the agent sounds like it is listening.
Includes modelled telephony — a browser call has no carrier leg, so that part is what an equivalent phone call would have cost. The rest was really spent.
Nothing yet — start a call and speak.
The agent answers only from the one you select. Crawling adds a new one — it does not replace these. Several URLs separated by commas become one knowledge base, and the site's sitemap is read, so pages nothing links to are included too.
Import the numbers your Plivo account owns and assign each one to an agent: a knowledge base, a profile, a voice, and the colleague a caller is put through to when they ask for a person. Pick an assigned number in Call above to test it from your mic.
The agent calls someone from one of your numbers and speaks first — the number's opening line, with the contact's name and the reason you give here. With phone calls connected, Plivo rings the real phone and this page listens in; without, this browser answers as the person being called.